Your Questions, Answered
-
Typical delivery timelines range from 6–12 weeks depending on location, shipping method (RoRo vs container), and port conditions. Delays can occasionally occur due to customs, weather, or port congestion.
-
Pricing depends on the vehicle or parts, shipping method, destination, and current market rates. We provide transparent quotes that include procurement, shipping, and import costs so there are no surprises.
-
Once your vehicle or parts arrive in the U.S., we handle customs clearance and notify you. From there, you can choose pickup or final delivery to your location with us or another carrier.
-
Shipping costs vary based on size, weight, and destination. We consolidate shipments when possible to keep costs as low as possible for customers.
-
We guide you through the titling and registration process based on your state’s requirements to make it as simple as possible.
-
Yes. We can source almost any OEM or aftermarket part directly from Japan, including rare and discontinued items. If it exists, we can usually get it.
-
Yes. We consolidate multiple customer orders into shared containers whenever possible to significantly reduce shipping costs.
-
We do our best to verify condition through supplier checks, photos, and inspection when possible, but final condition depends on the original seller.
-
We work directly with suppliers in Japan and ship in bulk, cutting out middlemen and reducing overall costs.
-
Quotes can be structured either with or without duties (FOB vs DDP). We clearly explain what’s included before you pay.
-
Yes. We offer final-mile delivery options depending on your location.
-
Delays can happen due to port congestion or customs. We keep you updated throughout the process and handle all logistics on your behalf.
-
We are not responsible for pre-existing damage or wear on used items. We recommend reviewing all photos and details before purchase.
Contact us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!